Regarding Products

What products you can offer ?

KINSOM manufacturing and supply full range of optical transceivers and high speed cables, including 100G QSFP28, 40G QSFP, 25G SFP28, 10G XFP, 10G SFP+, 8G/6G SFP+, 2.5G SFP, 1.25G SFP, 622M SFP, 155M SFP, Copper SFP, DAC, AOC, CWDM MUX/DEMUX, DWDM MUX/DEMUX, patch cords etc.

Does your 3rd party transceiver compatible with major switches ?

Yes, we know well of coding. All of our transceivers can 100% compatible with Cisco, Huawei, Juniper, Calix, Ciena and so on brands.

You can find the compatible list here.

CAN I BUY SAMPLES FOR TESTING ?

Sure we are pleased to provide the samples for clients’ evalution. For small amount, we will provide the sample for free, clients burden the delivery cost. Theamount need be checked with Optcore. For large amount, clients need pay for the sample fee in FOB base and burden the delivery cost. However, usually, the sample fees will be charged after order confirmed.

Can you do oem ?

Yes, we have abundant experience in OEM, and we have a lot of clients who is using there own brands. Usually, you company info, LOGO, P/N will be printed on the label of SFPs.

Do you provide warranty for your products?

Yes. For the transceivers, DAC and AOC, we support 3 years warranty. Regarding the CWDM, DWDM and patch cord, the warranty period is 10 years.

What is the typical lead time ?

For standard products, we keep enough stock, can ship out in 1-3 days after PO confirmation. For big quantity and special products, please check lead time with our sales representative.

Regarding Payment

How to PLACE ON ORDER ?

  1. Confirm order details with our sales representatives.
  2. Proforma Invoice confirmed, the order will be arranged upon receipt of your payment.
  3. Confirm shipping details and dispatch goods, tracking number will be sent to you promptly after the shipment is picked up.
  4. We will help to track your goods until you receive them safely.

What payment terms do you accept ?

  1. For samples and small orders, we accept PayPal and Western Union.
  2. For large account orders, please transfer to our bank account by T/T.

What are the shipping ways you offer ?

For small quantity we ship by Express like DHL, FedEX, TNT, UPS, EMS etc. For large quantity we can use airshipment ot other appointed method by clients.

What payment terms do you accept ?

Usually, we send the shipments in EXW and FOB term. However, the terms of CIF and DDU are acceptable, which depends on the preference of clients.

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